Existing clients · Copperline IT support

A real person is ready to help.

Reach our Denver help desk for everyday IT issues. For urgent after-hours emergencies, the same number is answered 24/7.

Help desk

Mon–Fri

Mountain Time

7 a.m.–6 p.m.

Emergency line

Answered 24/7

Call the help desk.

During regular help desk hours, call our Denver team and tell us what you’re seeing. We’ll help you get the issue to the right person.

(303) 555-0177

Monday–Friday, 7 a.m.–6 p.m. Mountain Time

Or email help@copperlineit.com

Help us help you faster

What to include in a support ticket.

When you contact the help desk, these details help us understand what’s happening and who is affected.

Your name, company and a number we can call back

The device, location or application where the issue appears

What you were doing, the exact error message and when it began

Steps you’ve already tried and how many people are affected

A screenshot, if it helps explain the problem

Please don’t send passwords, payment-card details or sensitive patient information in a ticket or email.

Urgent issue outside help desk hours?

Our after-hours emergency line is answered 24/7.

For an urgent business-impacting IT emergency, call the same Copperline support number at any time. A team member will answer and help route the issue.

Call (303) 555-0177